What Is It Costing You Not to Listen? How Not Listening is Affecting Your Bottom Line

PHILADELPHIA, PA, April 08, 2022 /24-7PressRelease/ — Christine Miles, Founder and CEO of EQuipt and author of the critically acclaimed book, What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell will be conducting a workshop at the Greater Reading Chamber of Commerce on April 21, 2022 from 8 a.m. to 9 a.m. Miles, known as the listening guru, will be discussing “What Is It Costing You Not to Listen? How Not Listening is Affecting Your Bottom Line.” The event will be held live at Center for Business Excellence, 49 Commerce Drive, Wyomissing, PA 19610. It is open for both members and not-yet members.

“I am very honored to be part of the Greater Reading Chamber Alliance’s Executive Briefing series,” said Miles. “We are not taught how to listen; it is an assumed skill. We treat listening like we treat walking. We are born with legs, so we believe we will eventually learn to walk. With listening, we are born with ears, so we believe we will eventually learn to listen. But hearing and listening are not the same thing, and in business that can be fatal as it affects customers, employees, shareholders, and, inevitably, the bottom line.”

“My workshop, What Is It Costing You Not to Listen? How Not Listening is Affecting Your Bottom Line, is designed to educate business leaders on the critical importance of listening to their business success,” said Miles. “Business leaders will walk away from this workshop with the ability to empower their teams for greater success, which will translate to greater customer satisfaction and a stronger bottom line.”

In this interactive workshop, participants will develop a deep knowledge of the value of listening, learn how to listen to truly understand, and grasp what it takes to cultivate cultures of empathy and understanding.

Specifically, participants will learn to:

• Apply the six most powerful questions to listen differently
• Discover why even good listeners fail
• Identify the enemy of listening and the different listening personas
• Understand the impact of listening on results and successes
• Transform how they listen in personal and professional settings

About Christine Miles
Christine Miles is an author, professional keynote speaker, consultant, executive coach, thought leader, entrepreneur, and radio show host. She is the Founder and CEO of EQuipt, a training and consulting company that helps leadership teams grow sales, develop people, and create cultures of understanding. She developed the Listening Path™, a transformational workshop on listening to understand, which has been taught at various Fortune 100 corporations, universities, law firms, and privately held companies.

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