Ms. Dulles began her professional career working for back-end semiconductor and software clients – but has since spanned major retail and lifestyle brands, health care and health initiatives and, most recently, energy and sustainability markets.

SOUTH BEND, IN, January 18, 2022 /24-7PressRelease/ — The Institute for Crisis Management® (ICM) announced today that Jennifer Dulles, APR has joined ICM as a Senior Consultant. In addition to providing her expertise for ICM clients, Ms. Dulles is president of DStreet, a Denver, Colo.- based public relations consultancy. She will continue in that role while working with ICM on a variety of crisis and issues management engagements.

“We are excited to have Jennifer joining the ICM team. Our clients will benefit from her deep experience designing and delivering strategic crisis communications, thought leadership and reputation management programs,” said Deborah Hileman, SCMP, ICM’s president and CEO. “Jennifer and DStreet have counseled and guided numerous major brands on national communication strategies and reputation management.”

“DStreet and ICM have collaborated previously to support clients in crisis, and Deb and I found that we complement one another’s skills and experience very well,” said Ms. Dulles. “I am looking forward to working with her and the ICM team again.”

Ms. Dulles will provide expertise to ICM clients to develop and deliver crisis communications plans, training and consulting. She is a frequent advisor to the c-suite on strategic planning and corporate growth, as well as reputation management and crisis communications preparedness and response.

Ms. Dulles is accredited in the fields of public relations (APR) and reputation management and has been recognized with more than 20 industry awards for her work. She holds degrees in journalism, public relations, and political science.

About the Institute for Crisis Management

Founded in 1990, the Institute for Crisis Management was one of the first U.S. consulting firms to specialize exclusively in reputation/ crisis management and communications. ICM’s planning, training and consulting services support leaders and organizations through all phases of an issue or crisis, from assessing risks and preparing for them, containing a crisis and mitigating damage with effective communications, learning from the event and seizing opportunities that arise from the crisis. Learn more about ICM at https://crisisconsultant.com.


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