Featuring Tom “Big Kahuna” McCormick and Tony DiLuca
NEW SMYRNA BEACH, FL, March 17, 2025 /24-7PressRelease/ — The latest edition of RCM Connections, a publication of RCR|HUB, dives into a compelling story of professional collaboration, highlighting how two industry leaders turned an initial challenge into one of the most effective partnerships in Revenue Cycle Management.
This month’s feature spotlights Tom McCormick, Vice President of Patient Accounting at the University of Pennsylvania Health System, and Tony DiLuca, Principal and Owner of PATHS, LLC, as they share their journey from early professional interactions to building a trusted, long-standing partnership that has transformed RCM operations.
“In RCM, relationships matter just as much as technology and expertise,” said Jena Eggert, Editor-in-Chief of RCM Connections. “This feature offers a unique perspective on how two professionals—through trust, transparency, and a shared commitment—turned a vendor-client relationship into a true strategic partnership.”
Key takeaways from this edition include:
How professional trust and collaboration can shape successful business relationships
The role of technology and automation in enhancing RCM workflows
The importance of community involvement and patient advocacy in financial operations
Advice for future RCM leaders on building strong networks and career growth
“Success in RCM isn’t just about systems—it’s about people,” Eggert added. “This story is a powerful reminder that the right partnerships can drive meaningful, long-term impact in both business operations and patient care.”
The March edition of RCM Connections is now available to subscribers and the RCM CommUnity.
Read the full issue here: https://rcrhub.com/rcm-connections
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